Home care service · Munich-Milbertshofen-Am Hart

Care at home.Also in yourlanguage.

For many years, the ARTANS team has been your competent partner for care in Munich: medical care, basic care, support and help in the household – with quality you can rely on.

089 / 350 99 380 Request care

27 languages in our team
Quality grade 1.2 – very good
Health and long-term care insurance
Training for family carers

Smiling senior woman holding a caregiver's hands

1.2

Quality inspectionOverall grade “very good” (§ 114 SGB XI)

LanguagesCare in your native language, too

Phone089 / 350 99 380

Fax089 / 350 99 382

Emailinfo@artans.de OfficeMilbertshofener Str. 96

Career ladder

Your way up

In care, you can work your way up step by step – from career changer to management. Start where you are today.

Entry
Support & housekeeping

Start without care training: shopping, housework, accompaniment and company. A qualification as a support worker (§ 53b SGB XI) makes the next step easier.

Requirement
Enjoy working with people
Duration
possible right away
Step 2
Care assistant

Support with basic care. With training as a nursing assistant (Pflegefachhelfer/in) you officially become a care assistant.

Requirement
Training as a nursing assistant
Duration
usually 1 year in Bavaria
Step 3
Registered nurse

Basic and medical care on your own responsibility. The way there: the general nursing training – or recognition of your qualification from abroad.

Requirement
Training or recognition
Duration
3 years, often shorter with assistant training
Step 4
Specialisation

Deepen your knowledge with further training – for example as a wound care expert, in palliative care or as a practical instructor for new colleagues.

Requirement
Experience as a registered nurse
Duration
alongside your job
Step 5
Nursing manager

Responsibility for the team, planning and quality. As the responsible registered nurse, you manage the care service.

Requirement
2 years of experience + management training
Duration
at least 460 hours (§ 71 SGB XI)

Qualification from abroad?

Please apply anyway. To work as a registered nurse in Germany, a foreign qualification must be recognised – for this you usually need German at level B2. Until then, you can work as a care assistant or in support, for example, and work your way up step by step. Simply tell us in the form how far along you are.

Which step will you start on?

General information on training in Bavaria, as of 2026. We will discuss which further training ARTANS supports in a personal conversation.

Our services

What we take care of

We always focus on quality and offer you a wide range of services – services covered by health and long-term care insurance, care under social welfare law and household help. Everything is professionally documented and transparent.

Caregiver helping a senior woman into her cardigan

Area 1

Basic & elderly care

Help with everything that has become harder in daily life.

Basic care (partial and full body care)
Help with dressing and undressing
Help with eating and drinking
Preparing and serving meals
Bed-making and help with going to the toilet
Dementia care
Palliative care

Caregiver handing a patient tablets and a glass of water

Area 2

Medical care (Behandlungspflege)

Medical care prescribed by a doctor.

Giving medication and help with taking it
Injections
Pulse and blood pressure checks
Putting on and taking off compression stockings
Wound care and changing dressings
Catheter and stoma care
Tracheal cannula care
Monitoring infusions
Tube feeding

Caregiver walking with a senior woman with a walker in the park, seen from behind

Area 3

Support & housekeeping

So that everyday life at home keeps running smoothly.

Help with shopping
Cleaning the home
Doing the laundry
Errands, e.g. to the pharmacy
Accompanying you to doctor's appointments
Walks and company
Respite care (Verhinderungspflege)

Respite care (Verhinderungspflege)

Your private carer is on holiday or ill? We step in – the long-term care insurance pays.

Learn more

Wound management

More than a bandage: we treat wounds holistically and according to the latest scientific standards.

View

Training for family carers

Care advice and care training in your home under § 45 SGB XI – free of charge for insured persons.

Learn more

Home emergency call

Safe when alone at home: home emergency call in cooperation with the Malteser.

View

Personal budget (Persönliches Budget)

Living a self-determined life with a disability: we answer your questions about the personal budget.

Learn more

Dementia & palliative care

Compassionate support when care needs a lot of time, calm and experience.

View

Help with applications

Care level, long-term care insurance, health insurance: we are happy to help you with your application.

Ask for advice

Wound management

More than a bandage

Applying a bandage alone is not enough for successful wound treatment.

Successful wound therapy takes into account all factors that slow down healing. Professional wound management means treating the causes and underlying illnesses as well, and using all additional supportive measures according to the latest scientific standards.

Pre-existing conditions
Cardiovascular function
Metabolic disorders
Diabetes mellitus
Protein and vitamin deficiency
Nutritional status
Lymphatic congestion
Circulatory disorders
Infections

Caregiver wearing gloves dressing a wound on a leg

Home emergency call

Safe at home – with the Malteser

One press of a button and help is on its way.

We offer our home emergency call in cooperation with the Malteser. This way you can stay in your home even when you live alone – and your family knows you are well looked after. Talk to us, we are happy to advise you.

Ask about the emergency call

Smiling senior woman, a caregiver puts her arms around her shoulders

Elderly couple during a consultation at home

27Languages

About us · Our care philosophy

A familiar home environment

We want to offer you and your family a familiar and, above all, homely environment – and we provide care according to your religious and cultural needs.

In this way we want to maintain and improve your quality of life. We support you in preventive health care and bring new findings from medicine and nursing science into our work.

Our understanding of care and support
We want to enable you to live a self-determined life – with high-quality care in a friendly atmosphere, reliable and punctual.
Family members are part of it
We involve your family, adapt our duty roster to your wishes as best we can and respect your usual daily routine.
Systematic quality management
It ensures the quality required by law in home care and makes additional quality initiatives possible.
Qualified, certified nurses
Our team undergoes continuous training – supported by the nursing management and the management team.
Cooperation with other providers
We are in contact with other institutions and non-profit organisations – always for the benefit of our patients.

27Languages

Care in your native language

We understand you – literally.

27 languages are spoken in our team. People who receive care should be able to communicate without searching for words – especially when they are in pain, worried or talking with their family.

Ask about your language

Our location

At home in Milbertshofen

From our office on Milbertshofener Straße our nurses drive to your home – you will recognise us by the cars with the pink Artans lettering.

Four company cars with Artans lettering in front of the office — Our fleet in front of the office

Office building of ARTANS home care on Milbertshofener Straße — Milbertshofener Str. 96

Shop window of the care service with a pink stripe — Our entrance

Quality · Inspection report 2018

Inspected: very good.

Inspection report under §§ 114 ff. SGB XI of 15 June 2018 (regular inspection, assessment basis from 2017). Grading scale: 1 very good · 2 good · 3 satisfactory · 4 sufficient · 5 poor.

Transparency report: quality of the home care service Artans Pflegedienst, overall result 1.2 — Original transparency report · Order number 180615VA19000200-000147633

Overall result · very good1.2

Calculated overall result from up to 34 criteria. Average in the federal state: 1.3.

good1.5

Nursing services

very good1.0

Nursing services prescribed by a doctor

very good1.0

Service and organisation

very good1.0

Survey of the people receiving care

Quality inspection under § 114 (1) SGB XI on 15/06/2018Type of inspection: regular inspectionPeople cared for: 36Included in the inspection and surveyed: 6 each

Inspection report in detail Download as PDF

How it starts

Four steps to care

The first step is a phone call or an enquiry. We will discuss everything else calmly with you and your family.

Call or enquiry

You briefly tell us what it is about – whether for yourself or for a family member.

Advice

We discuss your situation, your wishes and which services you are entitled to.

Applications & planning

We help with the applications and adapt the duty roster to your daily routine.

Care begins

Our team comes to you. All services are professionally documented.

Costs

Who pays for care?

Long-term care insurance (Pflegeversicherung) provides financial support for people in need of care. Benefits are granted on application to the long-term care fund, which belongs to your health insurance company.

with a doctor's prescription

Health insurance (Krankenkasse)

Medical care such as injections, preparing and giving medication or putting on and taking off compression stockings is paid for by the health insurance – regardless of the care level.

What we do: medical care as prescribed, billed directly to the insurance.

from care level 1

Long-term care fund (Pflegekasse)

Everyone with health or long-term care insurance who needs support in daily life is entitled. How much is determined by the Medical Service (Medizinischer Dienst) during an assessment – this results in the care level (Pflegegrad 1 to 5).

What we do: basic care, support, housekeeping, relief services – and help with the application.

private

Private support

Support not covered by any insurance is charged by the hours worked or at an individually agreed flat rate. Family members can deduct part of the costs from their taxes.

What we do: company, outings, shopping, housework – as often as you like.

What are you entitled to?

Choose the care level (Pflegegrad) – this is what long-term care insurance pays (as of 2026).

Care services (Sachleistung)796 €per month – for a care service like ARTANS

Care allowance (Pflegegeld)347 €per month – if family members provide care

Relief amount (Entlastungsbetrag)131 €per month – e.g. for support and housekeeping

Respite & short-term care3.539 €per year – joint annual amount

Care services and care allowance can be combined proportionally. With care level 1 you receive the relief amount, but no care allowance and no care services yet. All information without guarantee – your long-term care fund is binding. More about respite care

No care level yet? We explain how to apply for it and guide you through the application.

Get advice

Guide

Good to know – explained in detail

Your rights and options around care, summarised clearly.

Holiday cover

Respite care (Verhinderungspflege)

If your private carer is unavailable: up to 8 weeks of replacement care per year.

Self-determined living

Personal budget (Persönliches Budget)

Money instead of services in kind: what it is, who gets it and how to apply.

§ 45 SGB XI

Training for family carers

Care advice and instruction in your home – free of charge for insured persons.

Careers

Working at ARTANS

You enjoy caring for people and would like to support people in Munich in their homes? We are looking for new colleagues for our team, in which 27 languages are spoken.

Registered nurse (m/f/d)
Care assistant (m/f/d)
Support & housekeeping (m/f/d)

Apply now More about the jobs

Company cars with Artans lettering in front of the office in Milbertshofen

Frequently asked questions

Answered briefly

Which costs does the insurance cover?

Medical care – for example injections, preparing and giving medication or putting on and taking off compression stockings – is paid for by the health insurance if your doctor prescribes it. After an assessment, long-term care insurance covers a large part of the services for your care needs. We are happy to help you with the application.

Do I need a care level?

For benefits from long-term care insurance, yes. You apply for the care level (Pflegegrad) at your long-term care fund; the Medical Service then assesses how much support you need in daily life. No care level is needed for medical care prescribed by a doctor.

Do you speak my language?

Quite possibly: 27 languages are spoken in our team. We also provide care according to your religious and cultural needs. Just ask us on the phone about your language.

How much does private support cost?

Support not covered by any insurance is charged by the hours actually worked or at an individually agreed flat rate – depending on type and scope. These costs are paid privately; family members can deduct part of them from their taxes.

Does the training for family carers cost anything?

Care advice and training under § 45 SGB XI is free of charge for people insured with any private or statutory long-term care fund, for recipients of social welfare and for people who have applied for a care level. More about the training

Do you offer a home emergency call?

Yes, in cooperation with the Malteser. We advise you on which device is right for you and take care of the setup.

When can I reach your office?

Monday to Friday from 9 am to 5 pm at 089 / 350 99 380. You can send us an enquiry at any time using the form or by email.

Partners

Partners we trust

For uncomplicated and professional support, we work with selected, renowned companies – with high-quality materials and competent advice.

MalteserHome emergency callARTANS SanitätshausMedical aids & advicePIYASAPartner MPflege.deMunich care service ArdeşenBelediyesi

Directions & office hours

Our office in Milbertshofen

Would you like to visit us in person? We look forward to seeing you – ideally after a short phone call.

ARTANS Pflegedienst
Milbertshofener Str. 96
80807 München-Milbertshofen-Am Hart
Plan route

Monday9 am–5 pm
Tuesday9 am–5 pm
Wednesday9 am–5 pm
Thursday9 am–5 pm
Friday9 am–5 pm
Saturdayclosed
Sundayclosed

When the map loads, data is transferred to Google. More in the privacy policy (German).

Care at home.Also in yourlanguage.

Your way up

Support & housekeeping

Care assistant

Registered nurse

Specialisation

Nursing manager

Qualification from abroad?

What we take care of

Basic & elderly care

Medical care (Behandlungspflege)

Support & housekeeping

Respite care (Verhinderungspflege)

Wound management

Training for family carers

Home emergency call

Personal budget (Persönliches Budget)

Dementia & palliative care

Help with applications

More than a bandage

Safe at home – with the Malteser

A familiar home environment

Our understanding of care and support

Family members are part of it

Systematic quality management

Qualified, certified nurses

Cooperation with other providers

We understand you – literally.

At home in Milbertshofen

Inspected: very good.

Four steps to care

Call or enquiry

Advice

Applications & planning

Care begins

Who pays for care?

Health insurance (Krankenkasse)

Long-term care fund (Pflegekasse)

Private support

What are you entitled to?

Good to know – explained in detail

Respite care (Verhinderungspflege)

Personal budget (Persönliches Budget)

Training for family carers

Working at ARTANS

Answered briefly

Partners we trust

Our office in Milbertshofen

We look forward to hearing from you!

Request care